From the Houston Chronicle:
DALLAS — Continental Airlines Inc. is apologizing to its customers for “poor conditions” aboard a trans-Atlantic flight where one passenger described sewage spilling down the aisle from a lavatory.
“I’ve never felt so offended in all my life,” passenger Collin Brock of Washington state told Seattle’s KING-TV. “I felt like I had been physically abused and neglected. I was forced to sit next to human excrement for seven hours.”
Original motherf&#%in’ movie poster.
Here’s more from the article:
The incident came to light as Continental was celebrating being ranked first among traditional network airlines in customer satisfaction by market-research firm J.D. Power and Associates. Chairman and Chief Executive Lawrence W. Kellner had said Continental offered “the best product in the industry.”
Hey, Larry, cheer up! That can still work. Just add one word and make it: the best waste product in the industry!