From The Guardian:
Labour‘s election campaign was in disarray tonight after Gordon Brown was forced to apologise to a pensioner and lifelong party supporter whom he had described as “a bigoted woman” for questioning him over the scale of immigration from eastern Europe.
His contemptuous dismissal of Gillian Duffy, made in private but caught by a live broadcast feed, again raised questions about his volatile character and, more importantly, whether the Labour core vote would be repelled by his apparent indifference to their concerns.
Morale in the Labour campaign slumped as even some of Brown’s closest aides vented their fury at him, with one describing him as “a pathetic blame shifter”. Others voiced concern that it would appear that he was two-faced.